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Technical Services Assistance

Developers engage Mission Consulting to furnish technical services related to the positioning, pre-opening and management/asset management of the Project. During the term of this Agreement, Mission Consulting also provides conceptual, technical, and financial planning input consistent with the development of the Project.

Project Positioning Statement

Phase I
Mission Consulting, with input from the Developer, shall prepare and present a clear Positioning Statement and Business Plan for the Project.

This Positioning Statement will set clear guidelines on the classification, operating concepts, market positioning, and operating philosophy of the Hotel and will include an initial 2 years projections, with the following information:

  • Estimated Hotel Revenues
  • Profit & Loss Forecasts
  • Cash flow forecast including detailed operating expenses

During the development of the Project Positioning Statement, Mission Consulting will work with the owner and the appointed project architect to improve on the existing plan on which to base concepts and financial forecasts.

Project Outline

Phase II
Based on the Positioning Statement and in coordination with the appointed architect and interior designer, a detailed project outline related to the development of the Hotel or development will be prepared by Mission Consulting for the Developer review and approval, which includes but is not limited to the following information and/or revision:

  • Development of a food and beverage concept profile
  • Public area requirement
  • Back Of The House requirement
  • Room amenities requirement
  • Hotel Amenities Requirement
  • Operational Workflow and staffing guide
  • A marketing analysis and sales plan

Concept & Schematic Design

Phase III
SHS shall review and co-ordinate the completion of both conceptual drawings and Schematic Design of the Project, as prepared by the Project Architect for the Developer's approval including final master-planning, floor plans, elevation, buildings, systems, public area, facilities, shop, back of the house planning and operational flowchart to be provided in the Hotel conforming to the agreed standards in between the Developer and Mission Consulting.

Detail Design & Technical Specifications

Phase IV
Mission Consulting shall participate in the selection of specialist consultants (M&E, Kitchen, Lighting, Spa, etc.). Mission Consulting shall review and comment on all detail designs and other recommended process as prepared by the Project Architect and other appointed consultants, engineers, interior designers, decorators and other specialists necessary for the preparation and approval of the construction drawings sufficient for the preparation of the tender documents or direct contractor negotiation.

SHS shall provide detailed specifications required for the FF&E requirement, safety standards and operation of the Project and shall review the proposed construction drawings to ensure that all given specifications are implemented.
However SHS will not be held directly responsible for recommendations made by such specialist consultants.

Construction Progress

Phase V
Mission Consulting will monitor and liaise with the main contractor, project manager and quantity surveyor, as well as other appointed consultants, for the overall development and construction progress of the Project on site to ensure compliance to the Positioning Statement and the Project Outline and Preliminary Design.

Site Meetings

Phase VI
Mission Consulting will attend site meetings and other consultant's meetings where such meetings shall be chaired by the Developer and/or Project Manager and/or Project Architect.

Pre-opening Plan & Activities

Phase VII
Mission Consulting shall, based on its experience and expertise, prepare and supervise the pre-opening plan and timing required for the opening of the Hotel. Pre-Opening Activities shall commence approximately six months prior to the opening date of the Project and shall include the following :

  • Prepare all operational specifications
  • Participate in the budgetary process
  • selection and purchase of FF&E & OS&E
  • Supervision and development of SOPs
  • Recruit & Train all employeesSales & Marketing
  • Reservation Standards & Distribution
  • Brand Identity & Marketing Communication
  • Undertake to secure and make contractual arrangements
  • Prepare and monitor the pre-opening budget and all expenses
  • Pre-launch